Our client, one of the largest research agencies worldwide which provides insights that help you make impactful decisions that drive growth seeks to recruit an Account Manager.

The ideal candidate will be in charge Client management and development.

He/She should have worked / currently working in a research company.

Role Deliverables
Development of Client relationships:
Maintain and nurture client relationships
Develop new business from existing clients
Good understanding of client business and market
Manage and promote delivery to client expectations

Financial management:
Accountable for managing projects and team to drive positive GM and profit
Pricing for success and profit
Works with internal and external clients to identify cost effective solutions

Proposal process:
Accountable for creation and integrity of proposal and pitch (focus on benefits)
Responsible for turning complex research approaches into workable & profitable solutions

Project management / Fieldwork:
Suggest process improvements to suppliers and team
Drive integration of team members to deliver excellence
Clarify and manage roles and budget within project team
Oversee change to meet business and client needs
Manage the creation & review of materials to meet client needs
Conduct qualitative fieldwork and analysis with minimal supervision (Qualitative Space)
Design & facilitate insight generation & creative concept development (Ideas Architects).

Analysis / reporting:
Generate insight and recommendations that demonstrate knowledge of client’s world and are based on client need
Analyse data patterns in detail to understand significance and identify appropriate action (Quality Assurance)
Leadership, team and people management:
Manage and assist team in developing account strategy
Seek opportunities to share learning and coach/mentor team
Ensure direct reports have objectives & development plans to support team goals and company strategy
Assist in recruitment and development of staff in line with team and company needs
Communication:
Actively listen and communicate openly with clients and internal teams
Clearly and persuasively communicate complex issues, internally and externally
Clearly and accurately write reports, presentations and proposal documents
Deliver client presentations
Scope of the role

Client target:
Manage projects & team to contribute towards achievement of financial targets.
Client contact:
Client relationship development
Key client contact on standard projects
Team contact:
Co-ordinate management of resource
Responsible for performance management of direct reports
Involved in recruitment of team members
Supplier contact:
Manage key supplier relationships (Qual)
Learning & Development:
Implement a learning culture through sharing skills and coaching
Knowledge and skills required:
Confident analysis and presentation skills
Ability to advise the client and solve problems
Negotiation skills
Strong proposal and presentation writing skills
Knowledge of corporate financials
Knowledge of core RI products
Excellent project management skills
Strong coaching and people development skills
Empowers others by instilling a sense of ownership
Leads by example
Promotes team spirit

To apply, send your CV and cover letter to recruit@flexi-personnel.com before 29th August 2015.

Clearly indicate the position applied for and the minimum salary expectation on the subject line.