Main Purpose of the Job: Based in Nairobi the individual will manage the company’s customers by ensuring payment is fully and timely received for services rendered.
Key Duties / Responsibilities
Managing and monitoring the collection of debts according to the approved Policies and Procedures
Ensure customers’ accounts are reconciled to the SAP system statements.
Ensure correct billing in customer accounts
Ensure freight invoices are delivered to customers timely.
Ensure Superior Customer Experience to all internal and external clients
Prepare weekly and monthly collection reports.
Timely resolution of customer disputes and minimize the same
Contacting customers regarding due accounts
Ensure allocation of payments is done appropriately
Ensure customer credit limits are maintained
Job Skills
Knowledge of ERP
Application and exploitation of IT
Excellent Customer Care
Competencies / Behaviors
Customer Focus
Negotiation skills
Entrepreneurial spirit
Professionalism
Creativity
Team Player
Leadership
Innovative
Interpersonal & communication skills
Analytical skills
Organizational skills
High Integrity
Desired Qualifications
Bachelor of Commerce (B.COM – Finance) degree or its equivalent,
Must: have CPA-II. CPA (K) will be an added advantage
Must have a Certificate of good conduct
Credit Control/Debt Collection background
Relevant experience in logistics company will be an added advantage
Corporate collections experience
Proficient in Microsoft excel
How to Apply: Suitably qualified applicants should submit their application letters, with detailed CVs including a day time contact phone number and email addresses citing the relevant job title on the subject line to:- recruitment@rvr.co.ke
Note: The deadline for submitting application is before by close of business on 16th May, 2016
NB: In the event that you are successful, we will require that you provide us with a certificate of Good Conduct that is not more than 6 months old.
Only shortlisted candidates will be contacted