Responsibilities
PLANNING/STRATEGY
Develop and present a Sales Strategy for the Company in line with the Company’s overall strategic plan and objectives.
Develop sales plans and budgets for the Company in line with its overall budget, strategic plan and objectives.
Continuous monitoring, reporting and review of the Company’s performance against set Sales Strategy and budget and where required present and recommend changes for approval
Prepare and present sales forecasts by product, sales territories, volumes, revenues etc. to support overall planning
Perform competitive industry analysis to support strategic recommendations

TARGETS
Achievement of the Company’s sales volumes and sales revenue targets
Setting of targets for the Sales teams
Cost containment as per budget allocation
Growth of customer base

ADMINISTRATION
Provide leadership to the Sales Division by ensuring that the appropriate structures, systems, competencies, and values are developed in order to ensure the achievement of the Company’s overall objectives and plans
Establish a system of reports and communications for all information relating to sales including feedback mechanisms
Prepare periodic Sales reports for presentation and submission to the Management team and Directors
Based on sales performance, review and revise strategies accordingly
Establish and adjust selling process by monitoring costs, competition, supply, and demand; drive the sales processes in a cost-effective manner
Provide supervision through field visits.
Appraise the performance of the Sales team members.
Review departmental staff needs with a view to recruit new employees and make appropriate recommendations to the Human Resource Department.

CUSTOMER RELATIONS
Responsible for the Company’s customer portfolio
In conjunction with relevant departments, oversee all customer service matters
Oversee all customer inquiries and requests are appropriately responded to in a timely manner.
Oversee all outward-bound communication to customers
Lead on customer satisfaction surveys and report to management to inform on implications/future sales strategies.
Represent the Company in customer engagements

MANAGEMENT
Establish effective relationship and collaboration with other department to address key business issues.
Participates in all aspects of recruitment and selection for the Sales department
Oversee in conjunction with relevant departments, product research and development according to market trends and customer demand and coordinate feasibility studies on proposed products.
Liaise with line departments with regards to performance on production, logistics, pricing and invoicing.

Qualifications
8+ years of relevant experience in a busy FMCG dealing mostly with food stuffs
Diploma or a University degree in a business field or equivalent
Computer literate-working knowledge of MS-Office
Experience in team managemement and FMCG Sales- General trade
Versatility to manage and execute across a multitude of functions

Method of Application
Qualified candidates are encouraged to send CVs quoting relevant skills and experience to careers@britesmanagement.com
Interviews will be conducted on a rolling basis until the position is filled