KEY PRIMARY RESPONSIBILITIES
Reviewing and issuing pre authorization;
Handling the 24hour call center (cell phones /office lines) and responding to clients queries as they arise;
Interacting with clients, brokers, clinicians, APA relationship officers and schemes HR’s as required to resolve problems/update progress in a manner consistent with the principles of the policy;
Conducting hospital visits to assess patient’s care throughout continuum of care for diagnosis/procedures as well as maintaining the client’s /provider relationship;
Reporting adverse occurrences relating to clients management, policy with appropriate action to ensure compliance with quality patient care;
Coordinating step down management and referrals for all clients with chronic diseases;
Participating in health talks/wellness camps and service meetings;
Participating in company CSR and brand building activities in liaison with other departments.

ACADEMIC QUALIFICATIONS
Bachelor’s degree/Diploma in relevant field

JOB SKILLS AND REQUIREMENTS
Leadership skills
Interpersonal and Communication skills
Analytical skills
PROFESSIONAL QUALIFICATIONS
Relevant professional qualification

EXPERIENCE
At least 4 years relevant experience

Method of Application
Send mail to recruitment@apollo.co.ke
Deadline:08-Aug-2021