Key Responsibilities
Ensure efficient and prompt recovery of loans disbursed and interest accrued.
Analyze list of members in arrears on monthly based on the number of missed instalments.
Communicate to members in arrears informing them of amount in arrears. Follow up through phone calls, Emails and SMS’s.
Work with the members on agreed payment plans and send reminders before the agreed due dates.
Respond to members’ enquiries on mail or phone about their loans
Prepare monthly reports on collections received, all follow ups done, commitment dates agreed on.
Conduct field visits for recovery activities.
Monitor progress of existing loans
Prepare reports of all the loans appraised and disbursed during the month
Review loan requests/applications from members to ensure all the required documents are availed.
Assess members’ ability/eligibility to access any of the Sacco’s loan products

Desired Qualifications, Skills & Abilities
Bachelor’s Degree in Accounting /Finance or any Business related course
At least 3 years’ relevant experience in a Sacco or a Microfinance institution
Good knowledge of Excel spread sheets & Ms Word.
Strong negotiation skills
Good communication and interpersonal skills
Good problem analysis and solving skills
Customer focus
Accuracy and attention to detail
Good report writing skills
Confidentiality, honesty and integrity
Teamwork

Method of Application
If you meet the outlined qualifications and skills, please send your CV only quoting the position’s title (Credit Officer) to recruitment@talentnexus.co.ke on/before Monday 22nd May 2023.
N.B: Only shortlisted candidates will be contacted.