Job Specifications
Develop and implement the PCF corporate communication strategy
Formulate communication structures for continuous
development and review of the PCF programmes and campaigns
Oversee corporate branding and brand visibility.
Monitor implementation of communication strategies and
policies ensuring they are aligned to PCF’s overall goals and strategic objectives
Manage relationships among key stakeholders of PCF
Coordinate corporate communication, media relations and related matters in the Fund.
Advise management on Public Relations and communication strategies and emerging issues.
Coordinate crisis management in the Fund.
Facilitate publishing and publicising Fund’s pronouncements
Coordinate performance management, mentorship,
coaching, talent and succession management within the department.
Design and roll out communication programmes, campaigns and strategies
Coordinate external PR and communication activities.
Manage internal communication through a robust intranet.
Conduct customer surveys and oversee implementation of recommendations.
Coordinate establishment of a robust PCF website.
Coordinate PCF’s Corporate Social Responsibility programmes and activities Managing the PCF’s corporate events
Spearheading the recording, developing and curating of
photographic and video graphic images relating to the PCF activities;
Advising the PCF on new information distribution
channels that maximize audience reach and engagement;
Oversee implementation of Access to Information Act, 2016 by PCF
Coordinate PCF complaints handling mechanism and
statutory reporting in compliance with article 59(4) of the
Constitution of Kenya, 2010 and the Commission on Administrative Justice Act, 2011.
Maintain and regularly update the Corporate Complaints and Compliments handling register.
Produce and review relevant corporate information and
communication materials including newsletters, press
releases, fact sheets, FAQs, presentations, among others to
target publics that positively represent PCF
Hold quarterly stakeholder meetings including media
meetings, breakfast meetings, with editors and reporters for public communication on brand visibility.
Manage social media platforms such as YouTube, Linkedin,
Facebook, Twitter and tracking user engagement using the appropriate analytical metrics such as Google Analytics,
TweetDeck and othersManage all enquiries from the public, the media and all
stakeholders of PCF, ensuring customer complaints are addressed promptly
Manage, organize and publicise all PCF events such as
press conferences, open days, exhibitions, tours and visits
through print, digital and electronic media
Oversee the editing of photos and videos using appropriate
editing software such as Adobe Photoshop, Fireworks,
InDesign, Premiere and After Effects
Oversee the production of in-house publications such as
newsletters, diaries, calendars and brochures, ensuring the
publications are of high quality.
Monitor and analyse media coverage of PCF using
appropriate tools such as MS Excel or SPSS and develop a
repository of media clippings touching on PCF affairs and related business.
Facilitate responses to queries from media and general public
Develop and update the branding manual of the organization.
Maintain records of media coverage and collate analytics and metrics.
Person Specifications
Minimum period of ten (10) relevant work experience, five (5) years of which must have been in a supervisory role.
A Bachelors degree in any of the following disciplines: media studies, journalism, mass communication, public relations, marketing, graphic design, advertising or
equivalent from a recognized institution.
A Masters degree Media Studies, Journalism, Mass Communications, Public Relations, Marketing, Graphic
Design, Advertising or any other approved equivalent qualifications from a recognized and accredited institution Recognized professional qualification.
Member of registered professional association.
Leadership course lasting no less than six (6) weeks from a recognized institution.
Proficiency in computer applications
Fulfilled the requirements of Chapter six of the Constitution of Kenya (2010)
Method of Application
GENERAL APPLICATION REQUIREMENTS
Interested candidates, who must be Kenyan citizens, should submit their applications including copies of their academic and professional certificates, a copy of the National Identity Card or valid passport, an updated Curriculum Vitae (CV) detailing current position, qualifications, working experience, current and expected salary, an email address and a daytime telephone number. The CV should also include the email and telephone contacts of three (3) professional referees who can speak on your competence, character and integrity. All application must contain the reference number and job title on the subject matter (on letter or email) and on the envelope
OTHER KEY REQUIREMENTS
Successful candidates in the interviews will be required to present and satisfy the requirement of Chapter Six of the Constitution of Kenya 2010 by providing original
copies of the following documents as an employment condition:
A certificate of Good Conduct from the Directorate of Criminal Investigations (DCI);
A Clearance Certificate from the Higher Education Loans Board (HELB)
A Tax Compliance Certificate from the Kenya Revenue Authority (KRA)
Clearance certificates from the Ethics and Anti-Corruption Commission (EACC).
A clearance Certificate from an Approved Credit Reference Bureau (CRB) in Kenya
Applications should be received on or before close of business Tuesday 19th April 2022 via post/courier services, hand delivery or email to:
The Managing Trustee
Policyholders Compensation Fund
KWFT Center, 6th Floor
Masaba Road – Upper Hill
P O Box 24203 – 00100
NAIROBI
Email: recruitment@pcf.go.ke
PCF is an equal opportunity employer. Canvassing of any kind will lead to
automatic disqualification. Women, Youth and Persons with Disabilities are
encouraged to apply.
Only shortlisted candidates will be contacted