Job Summary:
The ICT Officer is responsible for all work activities, planning, development, deployment, and provision of information communication and technology services and infrastructure in support of the Institute’s business. He or she maintains the network and develops new needed IT solutions.

KEY DUTIES AND RESPONSIBILITIES
Provide leadership in the development and execution of the institute’s strategy on ICT.
Formulate ICT policies, and implementation of programs in support of business goals and objectives.
Undertake the automation of key KISM’s processes.
Deploy and manage ICT system security, controls, and ensure compliance.
Advise management on strategic systems conversions and integrations
prepare enterprise objectives and budgets to facilitate the orderly and efficient capture, storage, processing, and dissemination of information
Ensure the security of the information, information systems, communication lines, and equipment.
Establish Institute infrastructure to support and guide individual departments in computing and information technology efforts.
Deploy and manage network infrastructure
Monitor the ICT services (service providers)
Deploy Integration of functional systems,
Develop, deploy and mount disaster recovery plans
Innovate and deploy functional solutions/tools in support of the Institute
Undertake Security risk assessment in the development, deployment, and utilization of ICT infrastructure.
Design and deploy ICT solutions.
Manage the Budget for the section.
Provide ICT Technical Support
Database Management
MS Navision Implementation and Support
Liaise directly with end users to clarify, analyse and resolve reported issues, delivering high standards of customer service.
Ensure licenses and permissions required to operate Networks are granted.
Participate in the assessment of security related projects and formulate recommendations
Maintain inventory of ICT equipment, hardware, software
Perform any other functions connected therewith or incidental thereto.

QUALIFICATION AND KNOWLEDGE
Bachelor’s Degree in Information and communications technology (ICT);
Professional Certification in SQL Server Database, Microsoft Dynamics NAV
Computer Literate;
Knowledge, experience and understanding of a networking IP environment
Practical knowledge of computer operations and experience in supporting Microsoft operating systems and office applications, telecommunications equipment and other ICT hardware.
Member of a professional body in good standing

EXPERIENCE
3 Years of relevant working Experience
Hands-on experience with wireless and VOIP systems and knowledge of Windows Server, Linux Server, and network monitoring software an asset

SKILLS/COMPETENCE
Meets the requirements of Chapter Six of the Constitution of Kenya
Expert ICT skills
Problem solving, with strong analytical skills
ability to use computer operating systems to access software
able to confidently use core computer programmes to produce common digital information
Ability to understand, troubleshoot and resolve software issues.
Ability to understand corporate systems and associated system integration and relationships.
planning and organizing skills, a strong team player
strong Communication and interpersonal skills.
Good knowledge of ICT platforms and applications
Able to maintain confidential information
Reliable, Proactive, resourceful, solution-oriented

Method of Application
All Application letters indicating role and reference number, together with Curriculum Vitae and relevant certificates should be sent online in PDF format addressed to the CEO KISM, vacancies@kism.or.ke to reach him not later than Wednesday, 8th September 2021.