Overall Job Purpose:
Provide workshop oversight and technical supervision to the workmen. Record job allocations and R/ jobs.
The Job holder shall also be responsible for on-site repair (break-down) coordination in a timely manner in line with the company policies.
Reports To: Workshop Manager.
Reportees: Workshop Technicians.

Key Responsibilities:
Managing client and team parameters to improve CSI.
Daily weekly and monthly workshop technical reports to line manager
Action plan for pending vehicles ( > 10 days) in the workshop
Technical assistance for complex diagnosis to the workshop team.
Reduce repeat concern by direct guidance and close supervision technicians to do the job assigned to them.
Improve Team performance through effective reporting and communication.
Technical training ( 1200 hours/Year ) for team
Day to day workshop operations
Maintain tools & equipment to improve work quality, hand tools audit ; instant tools replenishment ; PPE adherence in workshop
Final Inspection of repairs before deliveries
Achieve profitability as budgeted in the ABP FY.

Minimum Qualifications and Experience
6 years’ hands on experience in the workshop
Bachelor’s Degree or Diploma in Auto Engineering or related field.
Computer literacy is an added advantage

Desired Profile
Client Relationship Management.
Flexible
Transparent
Time Management
Communication Skills

Method of Application
Please send an updated and detailed CV including a cover letter to info.Kenya@tatainternational.com.
Closing date for receiving applications is 21/10/2020.