Background:
FilmAid partnered with UNHCR to help in meeting its key objective of providing humanitarian assistance to refugees by moblising community participation in health and rights and protection through community communications. UNHCR’s “communication strategy” is an overarching framework that includes differentiated but integrated communications elements – both traditional and emerging –that range from digital platforms and social media, to advocacy campaigns and events, public information and news media, formal and informal communication channels in use by persons of concern.
FilmAid is a development and humanitarian communications organization that: harnesses the power and influence of film and media to combat critical social issues; creates multimedia content designed to inform, inspire and empower; uses a strategic and integrated approach to distribution including broadcast, mobile cinema, workshops, community-based screenings and digital media; works with communities to catalyze dialogue and drive social change.
FilmAid is looking to engage a consultant to carry out a communications survey for its refugee and host community programs in Kakuma to inform the development of a comprehensive communication strategy to guide the UNHCR and implementing partners in communications engagement with beneficiaries.
Objectives
• To develop a comprehensive communications strategy to ensure that UNHCR reaches all the beneficiaries in the camp as well as the host communities.
Scope of Work
In line with the thrusts of the above -mentioned strategy, the main tasks of the consultant shall be as follows:
• Understanding of UNHCR commitments to community communications as cuts across the 8 global Results Groups;
• Consult with key aid actors (Aid agencies, Donors, Government of Kenya, County Administration) to establish communications tools and channels deployed in the operation;
• Consult on the key findings of surveys available in Kakuma that informs of beneficiary information needs, channels of communication, preference and opportunities;
• Develop a comprehensive communication strategy for UNHCR refugee operation in Kakuma that will include but not limited to:
• Identify key messages for each target audience;
• Identify channels of communication: active or passive;
• Identify communication methods in use by aid organizations in Kakuma;
• Preferred and trusted communication channels for beneficiaries, aid agencies and other stakeholders with a clear link between the preferred and trusted channels to the stakeholders mentioned;
• Identify sustainable models for community based information management;
• Identify organizational capacity needs on community communication.
• Write into the communication strategy a comprehensive contingency community communications plan;
• Develop a training plan for UNHCR staff and focal persons from other aid operations in Kakuma on the communications strategy.Intended use of the strategy
To ensure that UNHCR reaches all the beneficiaries in the camp and the host communities.
Methodology:
The methodology should include the following stages:
• A desk review of the available secondary data, especially while looking at the overview of communication activities that UNHCR is engaged in as well as communication strategies successfully being used in the camp by other stakeholders;
• Key informant interviews with key UNHCR Kakuma staff;
• Key informant interviews with relevant stakeholders e.g. GoK, Humanitarian and development Aid staff;
• Primary data collection (predominantly qualitative however supported with reasonable and sample based quantitative information), using fieldwork guidelines and field questionnaires approved by FilmAid;
• Audience analysis and mapping (audiences can be the general public, organizations, community groups, women, the youth, older persons, people with disability, special interest groups e.g. sex workers/ unaccompanied minors etc):
• Feedback and discussions in consultation / FGD’s.Deliverables:
The consultant is expected to deliver:
• A detailed inception report and work plan with clear time lines for approval to FilmAid;
• A draft and final Report on the findings of stakeholder consultations report in English to be reviewed and recommendations will be given for further improvement;
• All documents received from ministries and service providers with descriptions of policies, programmes that are in place to address the needs of disabled persons;
• Presentation of the final report to the stakeholders (government/NGOs/DPOs) and add recommendations of the stakeholders in the report;
• Reviewed final report including comments and recommendations from stakeholders;
• A communication strategy/ plan including a results and resources framework;
• A training schedule.
Duration and Phasing – proposed time frame:
The assignment will be done within 20 days, from 5th to 25th December, 2016.
HOW TO APPLY:
Interested and qualified consultants with the required experience are invited to submit their applications with only Cover Letter and CV/profile to Email address: jobskenya@filmaid.org on or before 26th November, 2016 and clearly indicate on the subject line as ‘Communication Strategy Kakuma’.
Note that applicants who send letters of references, testimonials or any other documents apart from those requested will be automatically disqualified.
Only short-listed candidates will be contacted.
FilmAid is an Equal Opportunity Employer.