Ref. No: TRH4908/16

In this role, you will act as a liaison between technical and non-technical staff within the firm.

Candidates for this position must have strong customer service and communication skills, both written and oral. Excellent organizational skills are a must for this for optimum performance in this position

Responsibilities:
Troubleshoot and resolve hardware, connection, printer and software issues reported to the Service Desk
Update network applications as required
Troubleshoot and resolve all problems encountered with hardware and software and escalate requests to the appropriate party, as and when required
Replace or repair defective parts and equipment.
Provide support to the Technology team
Monitor and remove virus, spyware, and other non-authorized software
Complete special projects as requested

Qualifications:
Degree in Computer Technology or related field.
Experience in providing workstation support is an added advantage
The ability to prioritize, be attentive to details, maintain confidentiality, and provide exceptional client service is required.
Demonstrated communication, interpersonal, organizational, analytical, and problem-solving and computer skills required.

If you are interested in this position and you meet the above minimum requirements, kindly send your CV to angeline@therecruitmenthub.co.ke

Also remember to quote the above reference number in your application.

Only shortlisted candidates will be contacted.