Job Purpose Statement: The Moderator reviews incoming user listings and is key in maintaining PigiaMe’s quality standards.

Through Customer Care and Category Management, the Moderator ensures the best classifieds user experience

Targets and Responsibilities
Review incoming listings and ensure that these meet PigiaMe’s and quality guidelines
Maintain a clean database by analyzing user account and draft ad database. If necessary, follow up with user education guidelines on how to post a successful listing
Category Management: Analyze supply and demand of specified categories via internal category KPI reporting and work with Sales/Marketing teams to steer towards a healthy supply and demand balance and respectively a high level of user engagement
Troubleshoot Site Functionality – Test Scripts and new feature testing and implementation
Prepare content for the PigiaMe magazine
Daily and weekly reporting, allowing to understand and adequately manage user behavior and impact of marketing campaigns
Ad hoc management tests and analysis

Skills and Attributes
Ability to analyze data and deduct meaningful information
Strong and proven attention to detail
Excellent Microsoft office skills particularly in excel
Ability to effectively work independently on multiple tasks and prioritize accordingly
Good interpersonal skills and willingness to actively contribute to the team’s success

Key Relationships
Senior Moderator
Product Manager
Head of Classifieds
PigiaMe Employees
Requirements:
Bachelors Degree
Good computer efficiency

Send resume to reruit@ringier.co.ke by 6th October 2015

Only shortlisted candidates will be contacted