Reporting to the Chief Information Officer this is a position responsible for providing Technical support Services to Business Teams and analysing business requirements to ensure optimum service delivery by the Switch.
The position is also responsible for establishing cooperative relationship with Business units and other IT team members to deliver technical support and solutions.
The incumbent will also be responsible for the planning and controlling of the IT Network and Architecture within the Switch.
Principal Accountabilities:
IT Network design and implementation within the Data Centres and Data Recovery Planning Sites
IT network security and audit focus for the Switch infrastructure
Assisting other technology streams with networked solution design and implementation
Installing and staging hardware and software
Capacity planning on IT Network
Reviewing, analyzing and responding to business requirements with proposed solutions and timing.
Resolving customer problems and in crafting solutions to unique customer requirements
Creating and maintaining test plans for System updates and version upgrades
Providing linkage to system vendors in troubleshooting and working to identify and resolve reported system problems
Qualifications, Experience and Knowledge
Degree in Computer Science or a Diploma in IT or its equivalent
A minimum of 5 years of experience in Business Support Area for IT systems; at least 1 year Experience supporting Card Management System Payment Switch environment is critical
Certification in Oracle RDBMS
Certification in Programming will be an added advantage
Certification in Project management or Change Management (ITIL) will be an added advantage
Expert knowledge of Operating Unix or Linux systems
Working Knowledge of Windows Operating systems and expert Knowledge of Oracle Relational Database Management System
Expert knowledge of Structured Query Language (SQL) and proven experience in IT project management and production support
Self – driven and able to manage situations.
Interested candidates are requested to forward their updated CVs to recruit@virtualhr.co.ke stating their current and expected remuneration, daytime telephone contacts and addresses of three referees.
Only shortlisted candidates will be contacted.