The position requires a technical person who will monitor and maintain all solutions and systems deployed and managed by mHealth Kenya.

The activities will involve installations, configurations, diagnosis and solving mHealth systems technical problems, capacity building on mHealth systems.

The position will report and directly under the Chief Technology Officer and interact on a regular basis with the technical teams of the implementing partners, partner agencies and relevant government departments.

Responsibilities:
Working closely with stakeholders to identify, troubleshoot and resolve mHealth system issues
Logging, analyzing call logs so as to help test and fix systems faults
Updating self-help documents and systems documentation for future troubleshooting
Support and visit clients with system issues
Training and Capacity Building
Handling of Health Informatics and performing data analysis

Qualifications:-
Undergraduate degree in any technical and/or ICT related fields; or diploma in ICT supported by at least 3 years of technical support and helpdesk management.
Minimum of 3 years of ICT Technical support, with at least 2 years of supporting web technologies, mobile based solutions, networking and variant computer hardware
At least 2 years of maintaining technology solutions for large multinational clients.

Skill Set:-
Effective written and oral communication with all levels of leadership skills
Critical thinking and sharp analytical abilities and problem solving skills
Ability to prioritize and synthesize action items through mature judgment and negotiation
Results oriented, high energy, self-motivated

How to Apply
All application letters and detailed CVs, copies of certificates, telephone contacts together with names of three referees should reach us no later than 25 November 2015

to Email: info@mhealthkenya.org

mHealth Kenya Ltd.
Rosami Court, 3rd Floor, No.6
Muringa Road, Kilimani
Nairobi, Kenya

Only shortlisted candidates will be contacted