Job Description:
Duma Works is recruiting a Workshop Technician / Engineer for one of our clients.

The successful applicant is a self-directed professional who is creative and is committed to meticulous quality of delivery in his / her work.

Job Responsibilities:
As a workshop engineer you quickly diagnose product issues, determining whether repairs can be done or a replacement is needed.

You love getting customers’ up and running again by timely and professionally repairing their Apple hardware.

Job Duties:
The position will be primarily responsible for performing troubleshooting/repairs on various computers, peripherals and mobile devices.
Minimum Qualifications
Appropriate certificate/diploma – Computer Engineering/Computer Technology/MSCDST
Experience in repairing computers and mobile devices, preferably Apple products
Strong people skills and a knack for problem solving.
Ability to maintain composure and customer focus while troubleshooting and solving technical issues.
Ability to adhere to a schedule of customer appointments.
Experience from customer service or related roles Additional Requirements
You have an aptitude for acquiring skills in technical repairs and an eagerness to learn.
You have excellent time management skills and can make decisions quickly.

Only those candidates who meet the above mentioned qualifications should submit their resumes to apply@dumaworks.com with the subject line consisting of Workshop Technician / Engineer #1641, your NAME and PHONE NUMBER.