This role reports to the General Manager and shall be responsible for managing smooth, efficient food and beverage operations, maintaining a high customer satisfaction, paying attention to achieving sales targets with a good level of cost control.
Other duties include:
Responsible for scheduling staff work hours, shifts, induction of new employees and to complete job charts and appraisals for F&B Staff
Carry out monthly customer care reviews to ensure all procedures are reviewed against reports and necessary action implemented.
To maintain all areas of the restaurant to appropriate sanitation standards regularly review the operation standards and update the F&B service team. Ensure all Food and Beverage Service staff are knowledgeable of available products.
To forward plan for restaurant activities / events and ensure table appointments, including flower arrangements, are impeccable, and all stations have their correct mis-en-place
To control food and beverage stocks in line with budget costs and ensure labor costs are in line with forecasted revenues and budget
To maintain all control procedures – support F&B controller at month end with stocktaking and supply with all relevant information.
Carry out monthly audits for hygiene/maintenance and health and safety.
Desired Skills / Qualifications
A degree or diploma in Food & Beverage Service hotel management from a reputable organization
3 to 5 years experience in a supervisory or management role in the F&B department of a large hotel or resort preferred
Knowledge in restaurant / bar operations and menu preparations
Highly organized, attentive to detail with good interpersonal skills
Excellent written and spoken English.
Proficiency in Micros, SunSystems, MS Office Suite and hotel operating computer systems.
How to Apply
Please send you application letter indicating your suitability to this role, together with a copy of your updated resume, your current salary and benefits package to hr@trianum.co.ke.
Interviews will be held in Kisumu for the Kisumu based positions.
Please ensure that you indicate the position title in the Subject line of the email.
Only shortlisted candidates will be contacted.