Business Support Officer – Flowers – Fairtrade Africa

KEY PERFORMANCE AREAS
Planning and implementation
Spearhead the identification of the producer needs, planning, budgeting and implementation of field level activities and producer services
Prepare draft annual work plans in line with programme or core objectives for approval by the line manager
Develop, and or update field activity implementation guidelines based on learnings from implementation and producer needs.
Reporting and Communication
Effectively respond to all queries concerning field implementation
Regularly make follow ups and collect feedback/information from producer organizations for monitoring & evaluation of services received to inform improvements
Prepare summaries for the programme annual plans, reports and articles
Monitoring, Evaluation and Learning
Prepare field level reports on progress of activities implementation
In close collaboration with the MEL team, support on all monitoring and evaluation related activities
Submit high quality narrative and financial reports in accordance with project and organizational requirements (monthly, quarterly, bi-annually and annually)
Project support
Support FTA projects on the ground
Prepare and provide reports to on projects progress
Provide feedback on project challenges and recommend remedial actions
Identify opportunities for new projects, collect data and information
Provide support to the members in project implementation. Constantly communicate the objectives of the projects to ensure member buy in.
Ensure policies and procedures are in place and are adhered to
Accounting Support and Resource Mobilization
Effectively track field level income and expenses
Prepare and/or approve budgets for his/her team members’ field activities and workshops
Prepare monthly and quarterly budget report on field level activities
Support with resource mobilization for concerned programme
Administrative Support
Support provide logistical support to the organization for events and workshops
Represent the FTA at meetings, events/forums, and conferences in and outside the country
SKILLS & EXPERIENCE REQUIRED

KNOWLEDGE, SKILLS AND EXPERIENCE
Graduate in Agriculture, Agribusiness management Economics, Rural Development Studies, Business Administration, or Business Management
At least 3 years’ experience in Programme/Project development and Management
Experience in team management, relationship building, and working with community groups / rural enterprises.
Ability to develop, implement and assess performance metrics
Proven record of boosting team performance and employee retention rates
Knowledge or experience in sustainability standards such as Fairtrade will be desirable.
Excellent written and spoken English
Experience in report writing
Excellent interpersonal skills with ability to interact with individuals across multi-functional and cultural disciplines
Able to handle varied, demanding and complex tasks.
Ability to work independently.
Project Management training will be an added advantage
Able to juggle competing priorities to meet tight deadlines.

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