Role Statement
To steer consistent service delivery of cargo services in accordance with Government regulations and in compliance to airline regulations

Accountability (Responsibility)
Perform risk assessment and implement risk management processes in respective area and ensure all staff working under him/her are made aware of the risks and control measures in place to be observed.
Integrity & accuracy of manual & computerized systems data to ensure effective administration.
Timely internal/external communications & preparation of reports for planning & control.
To maintain a healthy, safe and secure working environment in compliance with the relevant legislative requirements, company procedures, regulatory authorities and customer airlines.
To ensure conformity with all regulatory requirements, organization standards and local procedures as well as requirements of customer airlines.
Monitor, review and report on service delivery to ensure compliance with SLA’s to customers.
Measure SLA performance for customers within notification period.
To ensure all staff attend and are valid with all mandatory trainings.
Preparations of irregularity reports are raised and to ensure all queries on arriving cargo are responded to and closed.
Report and analyze all safety incidents and come up with corrective measures.
To ensure 10% savings on costs/overheads.
Work in conjunction with Managers on disciplinary measure
Perform risk assessment and implement risk management processes in respective area and ensure all staff working under him/her are made aware of the risks and control measures in place to be observed.
To maintain a healthy, safe and secure working environment in compliance with the relevant legislative requirements, company procedures, regulatory authorities and customer airlines
To ensure effective internal and external communications and reporting to facilitate planning and control.
To ensure consistent service delivery of cargo services in accordance with Government regulations.
To prepare and report accurately on cargo issues relating to government requirements to avoid violations which result to penalties
To ensure effective internal and external communications and reporting to facilitate planning and control.

Qualifications
Degree/relevant professional qualification.
Relevant airline certification.
Communication/intra-personal skills.
Supervisory/management skills.
Computer literate.
Experience 3 years in warehousing/distribution is a MUST have

Additional qualifications
Cargo skills
Dangerous Goods Category 6
Perishable Cargo Regulations
Live Animals Regulations
Aviation Security
SMS Training
Airside Safety Training

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