Ref: COO/06/2015

Under the overall guidance of the CEO, the Chief Operations Officer will have the overall responsibility of managing the value chain of core activities of the retail chain of supermarkets including inbound, operations and outbound activities at a group level.

Key Responsibilities:
Working in partnership with the CEO to plan and formulate strategies in collaboration with the leadership team and Board of Directors;
Managing operations and overseeing the general performance of all retail chains both in Kenya and in the region while ensuring all legal, corporate governance and regulatory requirements are complied with;
Coordinating and driving the annual operations plan and annual budget to support the strategic direction set by the Board;
Providing leadership in managing the business operations, product and business development;
Ensuring operating procedures and controls are established and communicated to solidify management control and direction of the organization;
Building out the supply chain and logistics back-bone to support the growth of the Company;
Overseeing the overall operations of the business including store planning and design, distribution and logistics;
Managing key supplier relationships and improving back-margins;
Identifying, researching and exploiting of potential growth and expansion opportunities including mergers, acquisitions, potential investors, both local and overseas;
Developing and implementing regular reporting (to be shared with the Board) on key metrics and success factors to determine the effectiveness and efficiency of operating conditions; and
Motivating and leading a high performance leadership team to consistently achieve sales, profitability, cash flow targets and all business objectives.

Personal Specification
A Master’s degree in a Business or Operations related field with at least 8 years’ experience, five (5) years of which must be in a leadership level in a retail supermarket industry or any other relevant field;
Proven track record of having successfully facilitated progressive organizational change and development within a growing organization;
Experience in value chain management will be an added advantage;
Excellent judgment and creative problem solving skills including negotiation and conflict resolution skills; and
Strong mentoring, coaching experience to a team with diverse levels of expertise.

How to Apply
If you have the relevant qualifications and experience, please email a cover letter and your CV quoting the reference number of the job you are applying for in your email to esd@deloitte.co.ke on or before 3 July 2015 addressed to:

The Director
Executive Selection Division
Deloitte Consulting Limited
Email: esd@deloitte.co.ke
Nairobi, Kenya