BACKGROUND
CBM is an international Christian development organisation whose primary purpose is to improve the quality of life of the world’s poorest persons with disabilities and those at risk of disability. CBM works with partner organization’s in low income countries to both develop and ensure that persons with disabilities and their families have ready access to affordable and comprehensive health care and rehabilitation programmes, quality education programs and livelihood opportunities. Working with persons with disabilities, CBM advocates for their inclusion in all aspects of society, and for the inclusion of disability in international cooperation.
Based on CBM’s Core Values, particularly in that we strive to be an international organization, aiming for quality in what we do and to communicate honestly and respectfully, we want to offer the opportunity to CBM employees to raise their concerns in case of any dispute. Furthermore, as a professional organization, CBM aims to adhere to international accountability standards as per the INGO Accountability Charter and to be legally compliant with local law in the countries in which we work.
The Dispute Resolution process is a minimum standard applicable to all CBM Staff. As one of CBM’s complaint mechanisms, to ensure a safe, productive and healthy working environment based on mutual respect necessary for personal and social development. CBM’s DRP process involves Contact Persons nominated by employees as the first point of contact for a staff complaint, and Conciliators, as the senior HR person or senior person of trust in the office, to support the Contact persons.

1. PURPOSE
The overall aim of this consultancy is to facilitate the training of the appointed Contact persons and Conciliators in a two days seminar on selected topics and to ensure that they are able to handle the dispute resolution process as per the CBM Dispute Resolution Procedure guidelines.
2. SPECIFIC OBJECTIVES
The specific objectives of the consultancy is to facilitate the training of 10 persons, as guided by the developed CBM training scenario for the DRP process, on 3rd and 4th March 2016, in Nairobi.
3. ACTIVITIES AND EXPECTED OUTPUTS
The outputs of this Consultancy will be:
a. Pre-training preparation: preparatory discussions with CBM East Africa Regional Office management to agree on specific learning outcomes as guided by the DRP procedure guidelines; adaption of existing programme to specific needs of CBM East Africa Regional Office (2 days)
b. Training delivery on 3rd and 4th March 2016 from 8 am to 4 pm including breaks. Minimally, the training should include the following components: Presentation of approach/ model/ framework, demonstration, practice sessions, debrief and discussion as appropriate (2 days)
c. Training follow-up: Includes summary report and recommendations to CBM (1 day)
4. TIME FRAME
The total number of days required to provide above listed outputs is 5 days.

5. CONSULTANT SKILLS AND EXPERIENCE
• Advanced university degree (Master’s degree or equivalent) in administration, human resources management, law, social sciences or related field. A combination of relevant qualifications and experience may be accepted in lieu of a university degree;
• A minimum of ten years of progressively responsible experience in training or related fields including in an international/multicultural environment;
• Experience in conducting training in conflict management is required of the facilitator;
• Excellent written and spoken English.

HOW TO APPLY:
1. APPLICATION AND REQUIRED DOCUMENTATION
Interested candidates should submit an expression of interest to recruit.nairobi@cbm.org with the subject marked ‘Expression of Interest: Dispute Resolution Process Contact Person’s Training Facilitation by Wednesday, 27th January 2016.
• Curriculum Vitae for the person (s) proposed for the assignment indicating relevant experience for completing the current assignment;
• Proposed fee per day, and separately include all expenses that shall relate to this consultancy;
• Brief outline of proposed methodology for the delivery of training;
• A list of relevant training courses delivered over the past two years including references;
• Kenya Revenue Authority PIN registration.