Job Summary: The Housekeeper is responsible for planning, organizing, and developing of the overall operation of the housekeeping department.

Responsible for staffing, scheduling, training and developing hourly staff.

The establishment is located in central Kenya; interested candidates should be open to working/being stationed here.

Responsibilities
As the person in charge of all the hotel accommodation, the successful candidate will:-
Consistently offer professional, friendly and engaging service
Lead and supervise the day-to-day operation of the department to ensure service standards are followed
Handle guest concerns and react quickly, logging and notifying the proper areas
Actively participate in daily briefing, daily warm up and department meetings
Ensure room housekeeping attendants are informed daily about priorities in their section
Follow departmental policies and procedures
Report necessary maintenance items
Follow all safety and sanitation policies
Other duties as assigned

Qualifications
Relevant Course in Housekeeping
High school diploma or equivalent preferred
Proficient in English (verbal & written) essential
Minimum 2 years experience with above 1 year in a supervisory capacity in a hotel housekeeping environment
Proven training skills/ previous experience managing a team of housekeeping employees through motivation, coaching and development.
Proactive with a meticulous eye for detail
Strong organizational, supervisory and communication skills
Able to convey information and ideas clearly
Ability to evaluate and select among alternative courses of action quickly and accurately
Work well in stressful, high-pressure situations
Effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and guests
Must be able to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work well with limited supervision

Apply
If you are interested in this exciting opportunity, please send your CV and cover letter to apply@dumaworks.com. As the subject line of your email, write “2290” and please make sure to include Your Full name & Phone number e.g. 2290, Barack Obama, 07xxxxxxxxx.in the message body. If you don’t follow these instructions, your application will not go through.

Deadline for receiving applications: 10th August 2016