Purpose of the Job: The role of the Head of Operations is to ensure that the strategic and business objectives are put into practice.

In conjunction with other members of staff they will ensure business growth through directing and managing business operations activities to ensure they are delivered in accordance with the strategic objectives.

Duties and Responsibilities:
Improve the operational systems, processes and policies specifically, support better management reporting, information flow and management, business process and organizational planning.
Manage and increase the effectiveness and efficiency of Support Services (HR, IT and Finance), through improvements to each function as well as coordination and communication between support and business functions.
Play a significant role in long-term planning, with the view to delivering operational excellence.
Maintain the administration, budgeting, monitoring, reporting, communication and liaison at a level acceptable to the Board.
Ensure that appropriate standards of conduct are established and complied with.
Implement effective succession planning, people management, development, recruitment, and retention strategies.
Present a yearly budget in conjunction with the Finance Officer for Board approval and prudently manage resources within those budget guidelines.
Oversee overall financial management, planning, systems and controls.
Develop individual program budgets.
Oversee and manage payroll, including tabulation of accrued employee benefits.
Ensure disbursement of cheques for agency expenses.
Organize fiscal documents as and when required.
Ensure member’s subscriptions are maintained and updated and membership is serviced.
Attend regular meetings with CEO around fiscal planning.
Supervise Finance officer

Qualifications:
Minimum requirement is a degree in Business Administration or related field
5-8 years working experience.
3 years supervisory level
Skills & Knowledge
Good and Advanced analytical skills
Excellent written and verbal communication skills
Conversant with computer and as many packages as possible.
Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses
Strong management and leadership skills

Qualified candidates to forward their resumes to jobs@hcsafrica.com