Reporting to the General Manager this key role is responsible for:
Supervision and control of all Front of House areas to the standards laid down by the company
Ensuring adherence to policy and procedures regarding the efficient check-in/check-out of guests promptly and courteously
Maintaining high standards of customer service at the reception by ensuring all enquires are responded to in a courteous and timely manner and all visitors are treated with great respect.
Supervision receptionists and cleaners within the reception area.

Desired Skills Qualifications
Front Office Certification from Kenya Utalii College or other recognized institution /Degree in Hotel Management
3- 5 years experience in a supervisory role in the Front Office Department
Excellent written & spoken English, interpersonal skills and presentation skills
Proficiency in MS Office suite, experience with HIS(Hotel Information System)

How to Apply
Please send you application letter indicating your suitability to this role, together with a copy of your updated resume, your current salary and benefits package to hr@trianum.co.ke.

Interviews will be held in Kisumu for the Kisumu based positions.

Please ensure that you indicate the position title in the Subject line of the email.

Only shortlisted candidates will be contacted.