Job Summary:
The ICT Manager will provide leadership, planning and management of the ICT infrastructure.
Ensure that the ICT infrastructure for the current business model and any future growth are properly defined, implemented and maintained.
Lead the ICT team to deliver all planned and agreed department and individual performance targets to ensure that the ICT department is efficient and value adding to the organization.
Key Responsibilities
Provide exemplary internal and external customer service to both internal and external customers by providing uninterrupted, fast and satisfactory ICT experiences and innovative ICT products to all users.
Clearly identify the organization’s long term ICT requirements that will support and deliver the organization’s strategic plan.
Develop, maintain and review the organization’s ICT policy and procedures which support the organization’s needs and strategic objectives.
Establish a continuous ICT strategic planning cycle which will ensure that the organization benefits from emerging ICT technology.
Ensure the organization has appropriate and up to date ICT functionality, software and hardware in an effective, efficient, secure and cost conscious manner.
Ensure adequate backup and recovery strategies and systems are in place and reviewed regularly.
Manage, evaluate and ensure security concerns for the organization are addressed e.g. antivirus, firewall configuration, internal and external penetration testing and user access controls/user account management.
Establish appropriate management controls to ensure that projects deliver the required functionality on time as per budget allocations.
Ensure that service requirements are fully detailed into Service Level Agreements (SLA’s) by 3rd party vendors.
Prepare and manage annual ICT budget, expenditure, cost reduction and ensure value for money is achieved.
Establish a fully-fledged Disaster Recovery Plan in tune with the business continuity plan and ensure the plan is document is updated periodically and tested.
Development of all team members through performance feedback, recommend training where appropriate, coach and mentor individuals for growth.
Perform any other duty as may be assigned from time to time.
Any other duties as assigned
Key Competencies Required
A relevant degree in computing and professional qualifications in I.T.
At least 4 – 5 years of working experience in senior IT management capacity.
Sound knowledge and experience in managing IT service delivery.
Sound understanding of working as partners with service providers.
Strong negotiation skills.
Capacity to lead and manage multi-discipline technical staff.
Good interpersonal and communication skills.
Strong understanding of Core banking applications and operating systems
Strong understanding of Core operating systems –Unix and Windows
Good Knowledge and some experience in Banking Operations
Added advantage to those experienced in a micro-finance environment
Essential Application Details
Please indicate the Job Title in the Subject line of your email application
Closing date for applications is 5th July 2015
Please indicate expected salary and availability in the application.
Only Shortlisted Candidates will be contacted
NB: Applications without salary and availability details will be disqualified.
How to Apply
Please send CV and Cover Letter as ONE document to: recruitment@bimaskenya.com
Addressed to:
The Human Resource and Administration Manager
BIMAS Kenya Limited
P.O. Box 2299 Embu, 60100