Responsibilities
Manage and Support Software Solutions, Cloud Hosted Applications including email Network Infrastructure, Servers and other business software.
Document all support requests and resolve incidents in a timely manner.
Monitor and Optimize LAN connectivity and Internet Connectivity.
Prioritize Business Application bandwidth
Monitor and Optimize Firewall
Regular software updates, performance checks ,security checkups, Power/UPS checkups
Manage Computers, Laptops, and Mobiles
Ensure daily ERP Database Backup, user Data Backup
Maintain user confidence and protects operations by keeping information confidential.
Support and Train Users on various software in use
Responsible for the server room and all the equipment installed there.

Key Reporting
Daily Activity Report;
Weekly Activity/Support Reports;
Training/Support schedules.

Qualifications
Degree in Information Technology
A minimum of 3 years’ experience in Information Technology in a similar role
Experience managing an ERP system
Experience with managing Office 365
Experience managing IT infrastructures and data connectivity
IT project management experience
Problem solving ability
Exemplary planning skills

Method of Application
If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (IT Officer OR Security Supervisor) to info@golfhotelkakamega.com on or before 10th February 2020.Only shortlisted candidates will be contacted.