Ref No: TRH4708/16

Job Summary: Our client a company an IT that offers solutions for both software and hardware computer requirements is seeking to recruit a young aggressive individual who will be responsible for the co-ordination of office operations, procedures and resources to facilitate organizational effectiveness and efficiency.

Duties and Responsibilities
Customer Service
Greet customers or other personnel of the firm by phone, in person, or through electronic media, including email
Assess the needs of customers and provide information concerning the services, procedures, and guidelines of the firm
Handle requests and transactions, or direct the matter or the directors
Assist in resolving problems and complaint raised by unsatisfied customers
Ensuring that the office is clean
Office support/filing
File documents; develop and modify filing practices – this includes the usage of electronic in addition to paper records
To order and/or purchase the necessary supplies required for the efficient running of the service.
Maintaining a proper and functional filing system;
Ensure office equipment is properly maintained and serviced
Mail and Correspondence
Produce and distribute correspondence memos, letters, faxes and forms
Assist in the preparation of regularly scheduled reports
To type the minutes of meeting and file them for record purposes
Answer and direct phone calls
Maintain contact lists
Booking keeping
Submit invoices to clients
Reconcile invoices issued out against stocks issued
Follow up with clients on payment modalities
Paying suppliers, banking cash and cheque
Preparing relevant source documents requirement by the accountant
Employee management
Monitor employees attendance
Ensure that the statutory deductions are remitted in good time

Person Specification:
Essential Education Qualifications and Attainments
At least a Diploma in office administration/business administration or relevant field
Admin/office work/IT/document production. Knowledge of Microsoft Word, Excel.
Essential Knowledge, Skills & Experience
Attention to detail and high level of accuracy
Knowledge of and skills in maintaining records/files
Experience in IT industry is an added advantage
Use of MS Excel is a must
Good communication skills, both face to face and telephone
Ability to work on own initiative and prioritize own work to meet agreed objectives
Ability to work as part of a team
Knowledge of operation of IT is an added advantage
Excellent planning and organization skills
Self-motivated demonstrating drive and enthusiasm
Flexible, proactive and able to work under pressure
Ability to apply discretion in sensitive issues, and maintain confidentiality at all times

Interested and qualified candidates should send their CVs and cover letter to angeline@therecruitmenthub.co.ke

Kindly remember to include the reference number in your application

Only shortlisted candidates will be contacted.