Job Summary: The Operations and Compliance Manager Group Life will be responsible for providing strategic direction to Group Life business to ensure organic and non-organic growth as well as provide operational efficiency.

This will be achieved by providing strong support to the Sales & Distribution channels: Insurance Brokers & Agents, Banc assurance Agencies, Affinity and Direct business.

The job holder will report to the Head of Group Life.

Key Responsibilities
To provide leadership in compliance to all applicable legislation and escalate non-compliance to the Head of department
To oversee preparation and submission of quarterly and ad hoc administrative reports for Brokers, Agents and Direct clients
To effectively run the operational aspects of the business including but not limited to; processes and procedures, systems, debtor management, renewal of clients among others
To support the sales team in strategies for business expansion across product lines, geographic regions and customer segments, including feedback on customer needs to ensure the business line grows and remains profitable
To ensure accurate and timely preparation of new business quotations, tenders and business proposals and follow-up for closure
To provide unmatched service through strict time standards and innovation that positions the Company for business growth
To ensure high level of compliance relevant rules, regulations, and requirements and drive implementation of internal audit findings and recommendations.
To lead, coach, mentor and drive performance of the Group Life Schemes Team to ensure continuous engagement and maximum productivity while ensuring inter-departmental team cohesion to deliver results (finance, sales, ICT among others)
To grow the corporate pension business while ensuring retention of the existing business through effective and efficient service to clients culminating into excellent retention rates
To develop and implement a client service strategy for all stakeholders (Agents, Brokers and clients)
To ensure that minutes of meetings are captured and action points addressed in a timely manner
To develop training materials and develop product brochures
Undertake client training on topical and industry updates and any other training that may required from time to time for knowledge and retention of clients
To obtain market intelligence on competitive pricing and work with the actuaries in order to allow the business to have competitive and profitable pricing models.

Experience, Skills and Academic Qualifications
Bachelor of Commerce Degree (or Business related Degree)
MBA will be desirable
Associate of Chartered Insurance Institute (Advanced
Minimum 6 years in a Life Business (3 should be at leadership role managing group life schemes)
Experience in working with brokers and other alternative distribution channels
Understanding broker and other distribution channels
Understanding Insurance/Investment products
Knowledge of Insurance Act and other legislation relevant to Life insurance
Understanding of the operation of Life IT systems
Clear understanding of Process and procedures within the underwriting and claims under Group Life
Risk Awareness (Reputational, Market, Credit, Operational, Fraud, Financial)

How to Apply
If you meet the above requirements you are encouraged to forward your application and updated CV to hr@libertylife.co.ke by 28th November, 2015 clearly state the job title on the subject heading.

Liberty Life is an equal opportunity employer and actively encourages diversity.

Please note only shortlisted candidates will be contacted.