Regional Business Manager – Human Capital Synergies (HCS) Africa Ltd

Purpose of the Job: Manage and support the company’s distribution partners and staff within the assigned region by planning and coordinating inter and extra departmental activities in order to maximize sales revenues, grow market share, foster distributor effectiveness through routine review meetings, manage company relationship with regional stakeholders to foster excellent corporate governance.

Develop and improve skill set for direct reports through continuous coaching and mentoring.

Maintain close watch on market dynamics that affect the business and report and keep record on competitor activities

Roles & Responsibilities
a) Manage the Channel Partners in the region
Get the sales infrastructure into order
Get the distribution into the right track; channel partners, retailers, foot on street etc. for Voice, Data and money transfer services.
Ensure respect of the purchasing calendar.
Track the ROI and performance of CPs and retailers to avoid rotational churn and fraud.
b) Communication and Relationship Management

Ensure that there are SLA with Opco/HQ and other support functions for the following activities and ensures that :
KYC Unbarring is as per SLA
SIM Swap from Trade after verification is as per SLA.
Postpaid Activation after document submission is as per SLA.
Sales order fulfillment after CP payment is as per SLA.
Channel Partners Acquisition Commission and KYC commission paid every month is as per SLA.
Sales Incentive payment to TSM every month is as per SLA.
Monitor implementation of plans/strategies and transformational projects if affecting Regional business and escalate if observe exceptions.
Facilitate Process & Policies relevant to Regional Operations and understands the responsibility to execute, facilitate and escalate.
Keep an eye on business opportunity and recommend local sponsorship and CSR initiative
c) Market Development
Ensure adequate stocking of coupons and Sims in trade to drive primary sales.
Ensure adequate visibility of the company’s brand in trade as per the branding guidelines.
Ensure due diligence before new site deployment to ensure territory coverage.
Be Well Conversant with the Sales and Service Channel and their details. (Strength, Weakness etc.).
Keep an eye on competition products and gives feedback to marketing.
d) Financial Management
Ensure that EBITDA is always greater than Capex for his Region and is aware of cash flow generated in the Region.
Track site profitability to see whether the site is paying back the amount invested in putting up the site.
e) People management
Drive and Daily Monitor the KPI (like SIM Sales, Gross Add, Churn, REC Net Adds, Primary Sales, EVD, Data Sales, IN Decrement, and Total Revenue) and seeks support in case of exceptions.
Coaching and mentoring team members.

Key competencies
Ability to innovate and deliver value to business at multiple levels will play an important role
Ability to manage large scale with a very wide geographical scope across region of assignment
Ability to manage an outsourcing partner to deliver business solution
High on interpersonal skills and able to relate at all levels within the business.
Sound sales & Distribution experience – combination of both FMCG/Direct marketing
Customer intimacy
Keen on end to end to distributor and staff issues.
Sound analytical skills
Strong communication skills and should be able to lead cross functional teams.
High level of planning & execution capabilities

Educational Level:
Bachelor’s degree in social sciences
Master’s in Business Administration would be preferred additional qualification

Working Experience:
4 -6 years of varied experience in Sales & Distribution.
2 years of relevant experience in Telecom at management level.
Extensive knowledge of telecoms business and value chain and sound understanding of distribution models and route to market.
Telecom analytical skills both local and regional.

If you meet the minimum qualifications, send your application to jobs@hcsafrica.com

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