Location: The candidate will be required to telecommute, but preferably based in Nairobi

Job Purpose: The successful candidate will lead a small team located in 3 countries; Australia, Indonesia, and Jamaica

He/She will plan and oversee strategic, operational, and administrative programs, projects, and/or services of broad significance to the organization within the designated functional area of focus.

Establishes and implements short- and long-range organizational goals, objectives, strategic plans, policies, and operating procedures; monitors and evaluates programmatic and operational effectiveness, and effects changes required for improvement.

Provides strategic advice and recommendations to leadership in the development, implementation, and evaluation of new or modified operating policies, practices, and procedures within the specified functional area of focus.

Qualifications
The person will be leading a technical customer service team that focuses mainly on Word Press support diagnosing HTML/CSS and JavaScript related issues, knowledge of web development will be needed
5 years Managerial Experience
Management and Information
Required skills
Customer Care
WordPress
Deadline for applications 14th October 2015

How to Apply
If you are interested in this exciting opportunity, please send your CV to apply@dumaworks.com.

As the subject line of your email, write “SOM 1851” and please make sure to include your Name and Phone number in the message body.

If you don’t follow these instructions, your application will not go through.