Reporting
to the Chief Technology Officer, the Senior Product Manager – Customer Experience & Health Products will be responsible for working with cross-functional teams to design, build and roll-out products that deliver the company’s vision and strategy.

Principal Accountabilities
Leading products vision & strategy and launching market leading products
Building a platform for the company to interact with customers in a direct and personified manner in offline- and online markets, on top of social media platforms, web, mobile apps and call center
Steering the company to be a trusted and innovative partner and leading in product development with company’s grant & B2B partners globally
Working with multiple teams in the development of products including close follow-up with all key stakeholders
Building deep connections with customers through user research, site visits, events and personal conversations to ensure products address gaps in the market
Creating competitive landscape and market analysis to promote research about existing products services
Evaluating promotional plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed

Key Qualifications and Experience
A Degree in Business, Technology or a relevant field.
At least Five (5) years’ experience in driving product strategy and launching successful consumer products
Experience in developing products in the sector of health will be an added advantage
Practical experience with design thinking, user-centric design (UCD), and human-centered design (HCD)
Strong affinity for metrics and data to guide product development and expansion
Ability to build and maintain good relationship with business stakeholders
Strong communication skills, both written and verbal

Method of Application
Interested candidates are requested to forward their updated CVs to recruit@virtualhr.co.ke stating the position on the subject heading e.g. “SENIOR MANAGER –SOFTWARE DEVELOPMENT” by Tuesday, 29th September 2020 clearly indicating their current and expected remuneration (MUST), daytime telephone contacts and addresses of three referees.