ROLES AND RESPONSIBILITIES
Define the product strategy, manage the product roadmap, future direction and prioritize the backlog to drive incremental change and delivery on key business objectives aligned with expectations of various partners
Develop detailed product plans and release schedules, and keep key milestones on track
Project-manage the product development cycle and continuous partner engagement
Lead the internal and collaborate with external agency teams on the feature development and interface enhancements of deliverables (wireframes, visual designs, etc.)
Secure the necessary product approvals with the required stakeholders
Collaborate closely with clients, strategic partners, engineering teams, additional product teams, and other cross functional stakeholders to ensure flawless delivery
Lead the delivery of the product to external clients
Lead the continuous maintenance of the product/solution by closely working with partnership team
Provide post-delivery services to ensure client’s needs are met in line with initial or changing requirements.
Liaise with internal Software Engineering teams to ensure Service Level Agreements are established.
Lead the measuring of client satisfaction, reporting and following up action plans
Develop detailed technical and non-technical requirements for engineers
Measure product performance and gather key insights to inform future enhancements
Provide status updates to key leadership stakeholders, partners and clients on product development
Assess market trends, competitive landscapes, emerging technology and potential strategic partners that can unlock opportunities to deepen our technology
Stay closely connected to stakeholder insights/needs/pain points to influence future product roadmaps
Ensure that user experience, features, and workflows within the platform deliver the expected business requirements
Develop user journeys and experiences that will delight customers
SKILLS & COMPETENCIES
5-8+ years of experience working in a client-facing product development role with a proven track record of managing projects from concept to delivery
Understanding of working within digital health and m-health technology space
Experience collaborating closely with engineering teams and/or third-party technology partners with the ability to serve as the connective tissue between stakeholders and clients, internal heath and operational teams, and the engineering team doing the development
Fluency navigating technical discussions with the ability to translate client needs into business requirements
Creative thinker with exceptional problem-solving skills
Strong curiosity with a love of learning and exploring new technologies with potential for innovation
Enthusiasm and passion for digital health and technology for development
MINIMUM QUALIFICATIONS
A Master’s or bachelor’s degree in Information and Communication Technology, Computer Science, Engineering from a recognized university/institution
Product development, innovations, design and QA certifications an added advantage.
COMPENSATION
A competitive salary and benefits package commensurate with experience including health insurance and bonus opportunity. The opportunity to be your best while making lives better for those in need
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