Reporting to the Chief Executive Officer, this is a position responsible for managing the business side of Switch Product, which covers both the strategy and operational aspects.

The position is also responsible for owning the business relationships with the Company’s stakeholders.

Principal Accountabilities:
Delivering a product strategy and plan for related products and value-added services. The plan should include product positioning, value – added opportunities, product profitability, pricing, market positioning.
Recommending and motivating new services based on market trends, customer needs and the Company’s strategy.
Taking accountability for the operational performance of the services from a business perspective and proactively managing this with IT Operations. This includes performance monitoring, communication and any appropriate industry reporting
Conducting monthly reporting, account/plan monitoring and implementation of plans and also determining key milestones and delivering as agreed with executive management
In collaboration with the Chief Finance Officer, producing the annual pricing review and project – manage the implementation of annual price changes with the associated terms and conditions
Overseeing the P&L for the product set
Liaising, coordinating and driving necessary internal support areas to deliver on the product plan. This includes completion of technical requirements and specifications; determining needed hardware and software.
Managing the business side of new customer take – on including contract completion

Qualifications, Experience and Knowledge
Degree in a relevant field
MBA or equivalent advanced degree is an added advantage
A minimum of 6 years’ experience; 4 in digital payments.
Experience in the financial industry is a plus.
Knowledge of Payment Systems
Experience working in a payments card environment will be an added advantage
Experience in data analysis is an added advantage.
Proven account/customer management experience
Proven track record of driving usage/consumption
Experience in developing product positioning and messaging, communications, launching new products, and developing and executing go – to – market strategies
Strong business case & analytical abilities

Interested candidates are requested to forward their updated CVs to recruit@virtualhr.co.ke stating their current and expected remuneration, daytime telephone contacts and addresses of three referees.

Only shortlisted candidates will be contacted.