Key Responsibilities

• Prepares and presents Customers quotations in Liaison with the sales engineers
• Communicates to clients on product offers and specifications.
• Prepares and presents Tenders documents in Liaison with the team
• Responds to customers’ requests for product information and or quotations
• Devices and maintains office systems, including data management archiving and retrieval system
• Resolves product or service problems by clarifying the customer’s complaint, recording and communicates the complaint to relevant service personnel. Following up to ensure resolution
• Provide competitive information such as bid situations, pricing etc.
• Improves product knowledge and sales techniques.
• Communicates with customers on sales floor or by phone.
• Researches and keeps abreast with competitors.
• Coordinate all issues with clients between sales and service support.
• Takes Client orders places supplier orders, invoices and disburses goods.
• Communicates estimated time and date of delivery of goods to clients and management for planning
• Assist in the installation and set-up of new equipment at client site.
• Stay informed about the activities of health services
• Building and maintaining positive working relationships with medical staff and supporting administrative staff
• Keeping detailed records of all contacts
• Coordinate all issues with key client between sales, service, support, customer service, marketing and finance
• Take orders and disburse receipts
• Regularly attending company meetings, technical data presentations and briefings
• Maintaining knowledge of new developments in the National Health Service (NHS), anticipating potential negative and positive impacts on the business and adapting strategy accordingly

• Preferably a degree in Sales & marketing or in sciences (such as biology, pharmacy or biomedical sciences)
• At least 3 years previous experience in sales of medical equipment
• Excellent sales and negotiation skills
• Strong communication and networking skills
• Good planning and organizational skills
• Self-motivation, drive and initiative
• An outgoing and confident approach
• Commercial and business awareness
• The ability to understand and present clinical data
• The flexibility to cope with frequent changes in products and healthcare systems