Summary: Responsible for managing a retail staff within a business. Coordinates the shipping of goods, sets up displays, and assists customers and staff during business hours.
Primary Responsibilities
Manage retail staff, including cashiers and people working on the floor.
Meet financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
Formulate pricing policies.
Determine daily coupons.
Ensure pricing is correct.
Work on store displays.
Attend trade shows to identify new products and services.
Coach, counsel, train, and discipline employees.
Evaluate on-the-job performance.
Identify current and future trends that appeal to consumers.
Ensure merchandise is clean and ready to be displayed.
Maintain inventory and ensure items are in stock.
Keep up with fluctuating supply and demand.
Analyze operating and financial statements for profitability ratios.
Utilize information technology to record sales figures, for data analysis and forward planning.
Ensure standards for quality, customer service and health and safety are met.
Monitor local competitors.
Ensure hours of operation are in compliance with local laws.
Maintain store’s cleanliness and health and safety measures.
Organize and distribute staff schedules.
Preside over staff meetings.
Help retail sales staff achieve sales targets.
Handle customer questions, complaints, and issues.
Educational Requirements:
BS/BA degree in a business related field
Higher diploma in sales and marketing is an added advantage.
2-4 years of work experience in retail, wholesale sales
Success Attributes:
Demonstrated leadership and team skills
Must have a taste for lifestyle products
Must be very SMART
Strategic thinking skills
Analytical and problem solving skills
Communication skills (written and oral)
Creativity
Results orientated
Multifunctional skill base (financial, operations as well as marketing)
Persuasiveness and tenacity to sell ideas
High level of initiative and assertiveness
How to Apply
Kindly forward CV to hr@cloversmtc.com not later than 30/11/2015