Duties
Provide high-level direct client contact with corporate clients.
Cultivate relationships at the highest levels of top Blue-Chip companies
Drive revenue through long-term, high-dollar contacts.
Develop new markets as needed by clients.
Responsible for selling new, high-end, and complex products and multi-platform packages.
Consult with clients on their printing needs and creatively design solution packages.
Provide feedback to the rest of the organization on how to better satisfy client needs.
Expected to generate a high volume of sales-related activity including prospecting, presentations, RFPs, etc.
Develop & maintain revenue streams in existing named accounts..
Consult with clients to maximize Company return on investment.
Perform other job-related duties and responsibilities as requested.
Strong relationship building with key corporate clients
Excellent customer service to existing and new clients.
Ensuring adherence to Internal Control Systems as per the ISO Quality Management Systems.
Other specific duties
Conduct day to day sales activities- Giving quotations to clients according to their requirements but not later than 24hrs
Identify and qualify prospects-Opening New Accounts
Generating sales / business for the company
Work closely with other members of staff-.Working as a Team to do proposals and closing deals
Debt collection: Ensure clients pay in good time as per the agreed credit terms.
Identify customer requirements: Meeting customers needs with minimal hassle
Design customer solutions that suits the customers needs
Account (key) management: Think about keeping the customer on a long term basis
Participates proactively in company sales and marketing meetings
To undertake other duties as and when requested
Qualifications
Academic
Essential
Diploma in IT
4 Years Experience in sales
Desired
Degree in Marketing or MBA in Sales & Marketing
Experience
2 years in senior sales position
Work related skills
Good organizational skills
Aggressive and Result Oriented
Able to meet set target on a monthly basis
Able to meet deadlines
Product knowledge
Write Proposals
Personal attributes
Ability to work under pressure
Trustworthy
Team player
Strong interpersonal skills
Strong customer relation skills
Complexity and difficulty of the work: A demanding job that requires high level of accuracy and integrity and demands efficient working relationships with managers and other members of staff
Successful performance standards
Revenue generation as per the target with weekly sales report
New account opening and daily updating of information in sage pastel system
Healthy funnel and sales report- daily update on leads and opportunity in system
Tender and Proposal writing that presents a world class company and adheres to tender and Quality Assurance system in company
Timeliness and ability to meet set deadlines
Customer retention- monthly review meeting on all allocated accounts. Minutes to be copied to sales manager inbox.
High level of accuracy on pricing and margins
High level of confidentiality- does not disclose company confidential information to outsiders.
Customer service: – answer all phone calls in a professional manager within 2 rings, meet and exceed customer expectation and give response and update with 2 hours. Reduce the number of Dropped calls and opportunities to less than 1% of all calls on a monthly basis.
Escalates any unresolved issues with 24Hrs to the sales manager or managing Director.
Attendance to sales meeting and quality contribution in all cases.
Promotes the following characteristics in at all times and among Customers and colleagues-
Attitude – exhibits an excellent can do and humble attitude
Player –excellent team player, always willing to help
Reliability – can be relied on to pick and run with jobs independently
Quality – Always goes the extra mile to deliver world class quality
Client Orientation–always courteous and jolly around clients and colleagues
Initiative -exhibits a great deal of initiative even in areas outside their own
This job description is meant to be only a representative summary of the duties and responsibilities performed by the jobholder.
The jobholder may be requested to perform job-related tasks other than those stated in this job description
Successful candidates send their cv’s to grace.macharia@xrxtechnologies.co.ke