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Team Leader Support Analyst – Nairobi – KBA

Reporting to the Chief Information Officer, this is a position responsible for optimally managing the Data Centre in terms of infrastructure, security, consumables, networks and personnel. The incumbents will also be responsible for providing operational implementation, management and support for all services provided to clients 24/7, ensuring SLA’s are met and client satisfaction is guaranteed. […]

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Systems Development Analyst – KBA

Reporting to the Chief Information Officer, this is a position responsible for delivering cost effective systems, solutions and support on time and within the set budget, meeting the SLAs and the Company’s business requirements. The incumbent will also be tasked with maintaining a high availability of IT team support, with focus on efficient problem resolution, […]

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Switch Business Support Analyst – KBA

Reporting to the Chief Information Officer this is a position responsible for providing Technical support Services to Business Teams and analysing business requirements to ensure optimum service delivery by the Switch. The position is also responsible for establishing cooperative relationship with Business units and other IT team members to deliver technical support and solutions. The […]

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