Job Duties:
Obtains client information by answering telephone calls; interviewing clients; verifying information.
Determines eligibility by comparing client information to requirements.
Establishes policies by entering client information; confirming pricing.
Informs clients by explaining procedures; answering questions; providing information.
Maintains communication equipment by reporting problems.
Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
Updates job knowledge by studying new product descriptions.
Claims screening and verification.
Conducting campaigns, survey and promotions.

Skills and Qualifications:
Good Verbal Communication,
Phone Skills,
Listening Skills,
Data Entry Skills,
People Skills,
Informing,
Customer Focus,
Customer Service,
Attention to Detail,
Professionalism,
Multi-tasking
Education and Experience
Degree/Diploma in any field
Proficient in relevant computer applications
Good typing skills
Fluent in English & Swahili.

NOTE: ONLY FRESH GRADUATES WITH NO EXPERIENCE WILL BE CONSIDERED.

Starting Gross Salary: Kshs 16,872.00

How to Apply:

Send an updated & detailed CV to hr@asteriskkenya.com.

Quote the position applied for as the subject.

Only shortlisted candidates will be contacted for interview.